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Description

Provide assistance in assessing and mitigating security incidents, such as may result from improper data handling, compromised systems, and Harvard Enterprise Security Policy related issues.

Available To

Faculty, Staff and Students

Standard Features

  • Consult on how to mitigate the incident
  • Act as Liaison to other Harvard or external entities, as appropriate
  • Provide advice on any compliance or regulatory-related responsibilities

User Requirements

Knowledge of the incident:

  • Time incident occurred
  • Number of people/records/systems affected
  • Current status of the situation

Using This Service

Get this service

Contact the ITS Service Desk

Create a ticket

Get Help

Contact the ITS Service Desk

Create a ticket

Service Hours

24×7

Pricing

No cost

Legal/Regulatory Compliance

Includes Massachusetts Data Privacy Law, FERPA, DMCA