Purchasing Hardware
Description
ITS will purchase most hardware, including computers, printers, and monitors, as requested. ITS technicians will work with you to determine your needs and provide pricing, where applicable. If the computer equipment is for personal use, please visit Apple, Dell and CDWG to get academic pricing.
Desktops and laptops provided by ITS will be standard hardware configurations determined by ITS. The replacement cycle for hardware provided by ITS is as follows:
- All desktops will be replaced on a 4 year cycle
- Staff laptops will be replaced on a 4 year cycle
- Faculty laptops will be replaced on a 3 year cycle
- Monitors and printers will be replaced as needed
Available To
Faculty and Staff
Standard Features
- Improved reliability and usability in HLS computing environment
- Ensure operational compatibility with HLS standards and best practices
- Supported set of hardware and software configurations
- Educational and tax exempt pricing where possible
Optional Features
- Custom computer configurations are available to faculty. The price difference between the standard cost and the custom cost must be paid for out of faculty allowance.
- Custom computer configurations are available to restricted departments with a hardware budget
- In some select instances, computer components can be upgraded post-deployment (RAM, Hard drive, etc.)
- Non-standard hardware requests must be approved by ITS
User Requirements
A bill code is required for any purchases not covered by ITS (see pricing section below). In these cases, orders will not be placed without a correct 33-digit bill code.
Using This Service
Get this service
Contact the ITS Service Desk
- Phone: 617-495-0722
- Online: HLS Services Hub
- Walk in: WCC B020
Get Help
Contact the ITS Service Desk
- Phone: 617-495-0722
- Online: HLS Services Hub
- Walk in: WCC B020
Service Hours
8:30AM – 5:30PM, Monday – Friday
Pricing
ITS covers the cost of the following for faculty and unrestricted department staff, per replacement cycle:
- One standard computer and two monitors
- Please note that a second monitor will only be provided with the deployment of a new computer, either for a net-new setup or an upgrade
- One printer per faculty member
- Department printers
- One office phone
Standard hardware costs for all others can be obtained by contacting the ITS Service Desk. The ITS Service Desk can also provide custom configuration pricing.