Password Reset

Description

ITS can assist faculty, staff, and students with password resets for their HLS Computer (Active Directory) and HLS Me (LDAP) accounts.

Available To

Faculty, Staff, and Students

User Requirements

The HLS policy regarding passwords requires a minimum of 8 characters, an alpha character, a number and a symbol.  See Password FAQ for more information.

Using This Service

Get this service

Self Service HLS Computer password resets: Password Station

Contact the ITS Service Desk for HLS Me password resets

• Phone: 617-495-0722
• Online: HLS Administrative Services Hub
• Walk in: WCC B020 or B037

Create a ticket

Get Help

Contact the ITS Service Desk

• Phone: 617-495-0722
• Online: HLS Administrative Services Hub
• Walk in: WCC B020 or B037

Create a ticket

Service Hours

Self Service 24×7

ITS Service Desk support:  8:30am – 5:30pm, Monday-Friday

Pricing

No cost