Nonstandard Software Support

Description

ITS will purchase and install nonstandard software if it is compatible with the standard ITS computer setup. ITS will attempt to provide support for applications that are not part of our standard software provision on a “best effort” basis.

Available To

Faculty, Staff, and Students

User Requirements

• User should understand that ITS may not be able to resolve nonstandard software issues or that nonstandard software may not be compatible with the standard ITS computer setup
• User is responsible for cost of nonstandard software

Using This Service

Get this service

Contact the ITS Service Desk

• Phone: 617-495-0722
• Online: HLS Administrative Services Hub
• Walk in: WCC B020 or B037

Create a ticket

Get Help

Contact the ITS Service Desk

• Phone: 617-495-0722
• Online: HLS Administrative Services Hub
• Walk in: WCC B020 or B037

Create a ticket

Service Hours

8:30AM – 5:30PM, Monday – Friday

Pricing

The cost of the software will be charged to the user/department.