When any faculty or staff leave HLS, ITS will work with the faculty member or the staff person’s manager to determine off-boarding needs.
Faculty and Staff
- Data backup (user profile)
- Email archive and backup, if requested
- Account deprovisioning
- Decommission of software
- Hardware clean up
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Please review the Off-Boarding Checklist. This checklist is for the manager’s reference and contains a number of important off-boarding items pertaining to ITS, Finance, and Facilities. Once notified by HR of an employee’s departure, ITS will also send the manager an email concerning any needed changes to the computer and phone equipment.
Please Note: Email accounts for all employees who are departing HLS will no longer have the option for post-employment forwarding or out-of-office notifications. All email accounts for departing users will be disabled at midnight on their last day. If your staff member needs assistance archiving their mailbox or providing any data to your department for use after their departure, please contact the ITS Service Desk prior to their last day.
Contact the ITS Service Desk
- Phone: 617-495-0722
- Online: HLS Administrative Services Hub
- Walk in: WCC B020 or B037
8:30AM – 5:30PM, Monday – Friday