TS will purchase software as requested. ITS technicians will work with you to determine your needs and provide pricing, where applicable. Standard software will be installed on all computers automatically, unless otherwise noted.
Virtual Desktop is a secure remote desktop solution available to all HLS faculty and staff from any computer with internet access. Logging onto Virtual Desktop will allow HLS users access to the HLS applications and network data they can access from their office computer.
ITS installs and maintains anti-virus software on HLS machines for the detection and prevention of malware and viruses. If malware or virus activity is detected on an HLS machine despite the anti-virus software, ITS will immediately dispatch a technician to remove the threat.
A Virtual Private Network (VPN) creates a secure connection between devices and University resources by creating an "encrypted tunnel" for the data communication. Many HLS and University resources require a VPN connection when the device is not connected via the HLS wired network.