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This web page will help you find information regarding the three main electronic accounts that you will use at HLS: your LDAP account, your HLS Computer login (also known as your Active Directory account), and your HarvardKey. Each account grants you access to different resources. Information to help you change and/or reset each account’s password is provided below.  If the resource is a web based system, click on the hyperlink found in the description column below to reach it.

Resources your HLS LDAP account accesses:

To claim your HLS LDAP account, please go to

If you forgot your LDAP account password, please contact the ITS Service Desk.  If you’d like to change your LDAP account password, please visit

 Resource Description
List Serve Management Controls the email addresses
Accellion Allows for internal and external secure large file transfer

Resources your HLS Computer login account accesses:

To change your password for the items below, go to this Password Change Utility

 Resource Description
Computer Login Username and Password used to access your computer profile/account
Seating Charts  FACULTY ASSISTANTS ONLY – Seating Chart Software
Virtual Desktop  Remote Access via Virtual Desktop

Resources your HarvardKey accesses:

To change your password for the items below, please visit the HarvardKey webpage

 Resource Description
Email (Outlook and OWA) HLS Faculty and Staff Email
Canvas Web-based Course Management System
CNR Network Registration Network Registration Website
Budget – OBI, HUBS Online Budget tools
Harvie, PeopleSoft Online HR Tools
HCOM Market Place Online ordering and procurement
Myrooms Events Management – Room Scheduling System
VPN Secure remote access to network resources for high speed connections
Connections Harvard Internal Staff Directory
WordPress Content Management System
Internal Websites Password-protected websites available to HLS community only
HLS Administrative Services Hub  ITS’ issue and request tracking system
Helios Course Enrollment Information