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The clinical email system has been developed to allow students to differentiate their personal and school work from their clinical course work. Utilizing this system will increase security and provide a medium for clinical communication between clients, instructors, and students. The clinical email system will be utilized by students throughout their time at Harvard Law School for all communications regarding clinical work. It will be accessible from both web and mobile devices.

Logging in to Clinical Email

Although clinical email can be accessed using many different browsers, currently Internet Explorer (IE) is the only officially supported browser.

HLS Students

  • Enter your username (if your student email address is: “”, your clinical email user name would be “astudentjd16” without quotations)
  • Your password will be identical to your student email password

Clinical Visiting Students

  • Enter your username (not including “”) provided on your information packet
  • Enter the password you set while claiming your account

Setting Clinical Email as a Trusted Site

  • Open Internet Explorer
  • Navigate to
  • Click the “Tools” button, and then click “Internet Options”
  • Click the “Security” tab, and then click on “Trusted Sites”
  • The website should be shown in the “Add this website to the zone” field. Click Add.
  • Uncheck “Require server verification (https:) for all sites in this zone” check box
  • Click Close, and then click OK

Email Account Options

If any of your settings conflict with the default settings being pushed by the clinical email system, your settings will be overridden.

All Options and settings changes will go into effect after logging off and logging back on to the clinical email system.

This shows the clinical email settings via a gear icon

This image shows personal preferences and signitures for clinical email

  • Mail Preferences – There are several ways you can change how your clinical email looks and performs, including how many messages you can see per page, how they are sorted, and what you see (i.e. calendar, inbox, or specific mail folder) when you log in, as well as adding automatic signatures, auto-replies, and spell checking.


  • Auto-Reply message – Allows you to add a message to be turned on or off as needed by checking the “Enable Auto-Reply” checkbox
  • Rules – Rules can help filter mail into specific folders. You can create rules based on senders, subjects, dates, and a variety of other options to simplify your experience with clinical email
  • Color Coding – Enables you to set a font color for specific senders that allows you to easily see when you receive an important email from a client or supervisor
  • Block Sender – Allows you to block mail from specific addresses
  • Junk Mail – This is automatically filtered emails which may have contained suspicious characters or addresses. Check this folder  regularly as wanted mail is occasionally identified as junk mail. It is recommended that you do not change these settings.
  • Safe List – Allows you to classify an email address or whole domain (i.e. as trusted. If you are consistently seeing a specific sender’s correspondence get marked as Junk Mail, add the sender to the Safe List.

this image shows personal preferences signitures for clinical email

  • SignaturesYour clinic may or may not require a specific signature, please check with your Clinical Supervisor
    • Choose “Options” at the top right of the screen
    • Under “Personal Preferences” heading, select “Signatures”
    • To create a new signature, select “Create Signature”
    • Enter a name for your signature
    • Enter the body of the signature in the larger Signature field
    • Select “Save” and hit “Ok”
    • To alter your default signature, select “Edit” next to your Default Signature
    • You can edit the text in the Signature field
    • You cannot set custom signatures to be the default
    • Your signature will be appended to the end of your email message when you click the ‘Add Signature’ link located at the top-right side of your Write Mail page

Web Interface

This images shows menu items mail contacts and calendar for clinical email

  • Mail can be used to navigate back to your inbox after navigating elsewhere
  • Contacts is used to add, delete, and manage your contacts
  • Calendar will redirect you to your calendar

Mobile Devices Interface

  • Contacts that were entered from the Web interface are available for viewing and addressing emails. Note: Contacts can only be created or edited from the Web interface. Contacts cannot be created from the mobile interface, only viewed.
  • Calendar will display appointments created in the calendar from the web interface. Note: Appointments can only be created or edited from the Web interface. Appointments cannot be created on the mobile device, only viewed.
  • Attachment icons will appear in mail messages on the mobile interface, but they cannot be opened. This serves as an alert that there is an attachment in the email message. You will need to log on to the Web interface to view it.