The clinical email system has been developed to allow students to differentiate their personal and school work from their clinical work related email. Utilizing this system increases security and provides a medium for clinical communication between clients, collaborators, instructors, and students. The clinical email system will be utilized by students throughout their time at Harvard Law School for all communications regarding clinical and student practice organization work.
Logging in to Clinical Email Office 365
Although clinical email can be accessed using many different browsers, currently Internet Explorer (IE) is the only officially supported browser.
Clinical email can be accessed one of two ways:
- The Web: https://login.microsoftonline.com
- A mobile device email app. Instructions to add clinical email to your mobile device can be found below:
- Clinical email is not available through desktop email applications
- Enter your clinical account login information that was sent to your HLS email account
Clinical Visiting Students
- Enter your clinical account login information that was sent to the email account you gave the clinic when you signed up
Setup Multifactor Authentication
You will be prompted to configure multifactor authentication for Office 365 upon your first login to to the clinical email system. Please see the following instructions on the HLS IT Knowledgebase to configure multifunction authentication (HarvardKey login required).
Setting Clinical Email as a Trusted Site
- Open Internet Explorer
- Navigate to https://login.microsoftonline.com
- Click the Tools menu, and then click “Internet Options”
- Click the “Security” tab, and then click on “Trusted Sites”
- Click the Sites button
- The website should be shown in the “Add this website to the zone” field
- Click Add
- Uncheck “Require server verification (https:) for all sites in this zone” check box
- Click Close, and then click OK
Email Account Options
- Focused Inbox – Focused Inbox allows Outlook to determine your most important emails and show them up front. All other emails will be on the “other” tab. To turn Focused Inbox off, click on the gear and on the bottom of the window it opens, click “Mail.” This will take you to the mail options; on the right, under “Layout,” is Focused Inbox. Click on that to turn it off.
- Auto-Reply message – To add an auto-reply click on the gear in the upper right hand corner, and then click “Automatic Replies.” You can specify how long the message is on, and if external and internal senders get different replies. To setup an automatic reply, click on the gear and on the bottom of the window it opens, click “Mail.” This will take you to the mail options; on the right, under “Automatic Processing,” you can setup automatic replies.
- Rules – Rules can help filter mail into specific folders. You can create rules based on senders, subjects, dates, and a variety of other options to simplify your experience with clinical email. To setup a rule, click on the gear and on the bottom of the window it opens, click “Mail.” This will take you to the mail options; on the right, under “Automatic Processing,” you can set rules.
- Block or Allow Sender – Allows you to block mail from specific addresses, or make sure mail from certain addresses always comes through. To block a sender, click on the gear and on the bottom of the window it opens, click “Mail.” This will take you to the mail options; on the right, under “Accounts,” you can block or allow senders.
- Junk Mail – This is automatically filtered email messages which may contain suspicious characters or addresses. Check this folder regularly as wanted messages are occasionally identified as junk mail.
- Signatures – Your clinic may or may not require a specific signature. Please check with your clinical supervisor.
- To setup a signature, click on the gear and on the bottom of the window it opens, click “Mail.” This will take you to the mail options; on the right, under “Layout,” you can create an email signature.
- Share Calendars – You can share your calendar with others. See Granting Calendar Access to Another User in O365 for instructions on how to do this.
- Attach Email Messages to Time Matters – See Attaching Clinical Office 365 Email Messages to Time Matters | Harvard Law School
If you already know your password and want to change it:
- Log into webmail using your clinical email address
- Click on your profile in the upper right-hand corner (i.e. Patel, Panna- HLSClinical)
- Click “My account”
- Click Manage security & privacy in the “Security & Privacy” box
- Click on Password
- Follow the steps to change your password and click Submit
If you forgot your password and need to reset it:
- Go to https://login.microsoftonline.com
- Enter your email address and click “Forgot my password”
- Follow the steps to reset your password
For more information, see here
For more information, see here
For more information, see here
Mobile Devices Interface
NOTE: Use your clinical email account (@hlsclinics.org) account and password.
IMPORTANT: To protect the privacy of your data, a 4 digit password is automatically enabled on your mobile device. This is required by Harvard policy. If you enter an incorrect password more than 9 times, your mobile device will be “wiped,” or reset to the configuration it had when shipped from the factory. Although you will still be able to use your device for making phone calls, you will no longer be connected to the Internet, and all personal information – such as your email and address book– will no longer be accessible on that device. This applies to all cell phone types (Windows mobile, iPhone, Palm, Android, and Blackberry).
You can connect to your clinical email server via ActiveSync. ActiveSync redirects emails and synchronizes contacts and calendar information between servers, desktop workstations, and mobile devices. This all happens automatically, without the need to connect your phone to your computer. Contact the ITS Service Desk to setup ActiveSync on your mobile phone.