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Description

ITS provides local and networked monochrome and color print services to all faculty and staff, and public printing to students. ITS maintains a cost-effective and expeditious infrastructure to supply paper, consumables, and maintenance to the public (student and guest) multifunction device fleet.

Available To

Faculty, Staff, Students, and HLS Affiliates

Standard Features

  • ITS supports individual and departmental, networked and local, printers
  • Convenient public printing stations for student and community use
  • ITS facilitates printer hardware support and repair, via external service providers
  • ITS supports and maintains student and guest printing software client
  • Locations to add funds to student print allowances (WCC computer lab). Cash is non-refundable.

Optional Features

HLS affiliates who cannot charge to a term bill or do not have printing accounts may purchase guest printing accounts from the following locations:

  • The ITS Service Desk located in the basement of Wasserstein Hall
  • The Circulation Desk located on the second floor of the Langdell Library

Each guest account must be opened with a $1 cash minimum. Guest printing accounts expire after 60 days of inactivity. Guest accounts are non-refundable.

User Requirements

Students must know their HLS Me account username and password to print.  Guests must know their printing system username and password to print.

Using This Service

Get this service

All HLS-supported and networked computers are automatically setup to print.

Students must download the PaperCut MF Client to their personal computer to print directly to a HLS public multifunction device from their personal computer.

Get Help

Contact the ITS Service Desk

Create a ticket

Service Hours

24×7

Pricing

Faculty and Staff: Departments are responsible for printer consumables (ex: paper, toner, maintenance kits, and items not covered under the service contract)

Student and affiliate printing is currently charged as follows:

  1. Black-and-white laser output:
    • $0.10 per piece of paper
    • We recommend printing double-sided to reduce your cost
  2. Color laser output:
    • $0.50 per piece of paper
    • We recommend printing double-sided to reduce your cost

When a student’s print balance goes negative, the printing costs incurred will be charged to their term bill each month during the academic year. Student print usage is tracked by the system and the accumulated dollar amount is charged to their term bill. This charge will appear on their term bill as “Printing- HLS.”  The student will not receive any notification from the system when their print balance goes negative. It is the responsibility of the individual to monitor personal print usage. You can track your balances on the PaperCut web client (*note this is currently disabled).  Positive balances are not refundable.

If you do not want your printing costs charged to your term bill, you can add funds to your printing account by paying with cash at one of the self-service PaperCut value loaders located in the Wasserstein student lab and the 2nd floor Library lobby. If you run out of cash in your deposit account, subsequent printing will be charged to your term bill. Also, cash is non-refundable, so please budget carefully.