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Keys play a vital role in the security of HLS Campus Housing, so it cannot be emphasized enough how important it is for students to properly safeguard and maintain their keys.

Keys are only released to the HLS student who has signed a room license agreement/apartment lease and can present a HUID or government issued photo ID to validate their name.

For the safety of all students, keys should not have any identification markers such as an address or the student’s name.

Key Distribution

Each student is issued a set of physical keys consisting of an internal room/apartment key and a mailbox key. All exterior building entrances are locked but can be accessed using your HUID card.

The duplication of any key issued to you is strictly prohibited. Students are also not allowed to loan their HLS hall/apartment keys to anyone. Key duplication and key loaning are serious security breaches that may result in disciplinary action including fines and/or termination of your housing and may be referred to the Administrative Board.

If You’re Locked Out

Be sure to take your room key and HUID with you whenever you leave your room. Many room doors lock automatically. If a service call is made to your room, service providers are obligated to lock the room when leaving.

Students who lock themselves out will need to contact the Facilities Management Office at 617-495-5521. The Facilities Management staff will dispatch a safety officer to meet the student. Students will need to provide the security officer with proper identification upon regaining entry. A photo will be taken of the ID as evidence of a lockout.

Starting September 5th, all lock-outs will be tracked and documented. Once a student has reached three lockouts, a lockout fee of $50.00 will be applied to the student account for each lockout processed throughout the academic year.

Replacement Keys

Students who have lost their keys or left them away from campus may obtain a temporary replacement key from the Facilities Management Office during regular business hours, Monday through Friday (excluding holidays) from 8am to 5pm. Students are encouraged to actively locate their lost keys and return the replacement set to the Facilities Management Office promptly. If the replacement keys are not returned to the Facilities Management Office within 72 hours, the original keys will be assumed lost and the student will be charged a lock and key replacement fee. 

Temporary Access Card

If you are issued a temporary access card (TAC) and it is not returned to the Facilities Management Office a replacement fee will be applied to your student account.

Replacement Fees

All fees mentioned above will be billed on your student account. Keys and access cards play a vital role in the security of HLS Housing, so it cannot be emphasized enough how important it is for students to take care of them.

  • Replacement Room Key ($150) & Core ($300 parts & labor): $450 total
  • Replacement Mailbox Key: $25
  • Unreturned Temporary Access Card: $150