The Facilities Management Office accepts work requests by telephone, email, or walk-in. When contacting the Facilities Management Office about a work request, please remember to provide as much information as possible. All requests are entered, dispatched, and tracked.
If you have a Harvard University email address you will receive email notifications throughout the process, updating you on the status of your work request.
18 Everett Street: Room 4
Cambridge, MA 02138
Hours: Monday – Friday 9:00 am – 4:00 pm
Note: Calls placed during off hours will be transferred to the University’s operations center; email is not checked when the office is closed.