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On-Campus Mail Information

  • When does the on-campus mail run occur?

    Internal HLS mail delivery occurs once between 9am and 1pm, Monday through Friday.

    Packages and mail received after your buildings mail run has occurred will be delivered the next business day.

  • Can I ship out prepaid items?

    Yes, prepaid shipments can be left in the outgoing mail slot in your department or brought down to the HLS mailroom (WCC B084).  Once received, the shipment will be transferred to the appropriate carrier.

  • What happens when you cannot deliver a package or mail?

    Packages and mail that are unable to be delivered to locked offices are returned to the HLS mailroom (B084).  A “You Have Mail!” sticker will be left on the office door to indicate that an attempted delivery was made.  Another attempt will be made on the next business day.

    Undelivered packages and mail are always available for pickup from the mailroom during regular business hours (8am to 5pm, M-F).

  • How long does interoffice mail take?

    Interoffice mail within HLS takes 1 business day between pickup and delivery *(as long as both offices are open).

    Interoffice mail within Harvard takes 3-5 business days depending on HUMS delivery schedule.

  • It has been a few days and I have not received my package and I did not receive an email from the mailroom

    Please send an email to hlsmail@law.harvard.edu with the recipient’s name, the address used for shipping, and the tracking number.  We will look into if this package was received and if not, recommend the best steps forward.

Outgoing Mail and Package Information

  • When is the outgoing mail picked up by USPS, Fedex Ground, FedEx Express, UPS?

    USPS, FedEx Express, and UPS are picked up around 3pm.

    FedEx Ground/Home, DHL, and other services are picked up during the next carrier delivery.  Note: we cannot guarantee that this will occur on the next business day.

    Any packages or mail that is received after 2:30pm will be sent out during the next pickup (see above).

  • How do I ship out a package through the Mailroom?

    Please see the link below for information on shipping an outgoing package through our shipping platform SendPro360

    Note: the ship requests created through SendPro360 are NOT shipping labels.  They must be finalized by HLS Mail Services before a shipping label is created.

    SendPro360 Link

  • Can I ship out prepaid items?

    Yes, prepaid shipments can be left in the outgoing mail slot in your department or brought down to the HLS mailroom (WCC B084).  Once received, the shipment will be transferred to the appropriate carrier.

  • I need a shipping label emailed to someone

    Once a ship request has been completed in SendPro360, please email hlsmail@law.harvard.edu requesting that the label be emailed to a recipient.  The link for accessing SendPro360 is below.

    The hlsmail@law.harvard.edu account is monitored periodically during business hours.  If a label is needed immediately, please call us at 617-495-3171.

    SendPro360 Link