File Storage, Sharing, and Backup Knowledge Base

Some characters have special meanings when used in file names in OneDrive. If a file or folder you’re trying to upload to OneDrive contains any of the characters listed below, it may prevent files and folders from syncing. You will need to rename the file or folder to remove these characters before you upload it.  To […]

HLS uses Microsoft Exchange for email services for all faculty and staff.  With the introduction of Office 365 (O365), staff now also have access to OneDrive.  See below for important information regarding the use of these services. Public Folder Access Has changed in O365 After migration to O365 all Public Folders in use by HLS […]

The best way to restore a deleted OneDrive item is from the OWA Web Console (instructions below).  If the file was deleted on the local computer, check the Recycle Bin on the computer for the file if you can’t find it in the OneDrive Recycle Bin. Login to OWA Click Office 365 in the top left Click the menu […]

Mac: Login to https://portal.office.com From O365 click the OneDrive icon In the lower left, click “Get the OneDrive apps” On the next page click “Download” Install OneDrive app from the App Store Open OneDrive app and enter O365 credentials Click on Choose Folder Location to setup your OneDrive folder On the next window, click Choose this location to select […]

Get answers to your questions about the M Drive, used at HLS for secure file sharing.