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Description

Customers seeking any information technology services only have to reach out to a single point of contact.  Customers do not have to understand the nature of specific teams within ITS; the technicians at the ITS Service Desk will be knowledgeable about how to handle any ITS request.  The ITS Service Desk technicians will direct customer requests appropriately within ITS for the customer, assuring that those requests connect with the correct resources.

Available To

Faculty, Staff, and Students

Standard Features

  • Single Phone Number for ITS Support
  • Single Email Address for ITS Support
  • Any walk-up window in ITS can receive and address any ITS support requests

Using This Service

Get this service

Contact the ITS Service Desk

Create a ticket

Get Help

Contact the ITS Service Desk

Create a ticket

Service Hours

8:30AM – 5:30PM, Monday – Friday

with additional student lab hours until 7:00 PM during the school year

Pricing

No cost