ITS Knowledge Base

ITS Knowledge Base

If you need information on the following topics and more, please search the ITS knowledge base.

  • VPN
  • Authentication
  • Wireless
  • VDI Clinics
  • Adobe
  • Secure File Transfer
  • VoIP Phone
  • Password
  • Papercut
  • Zoom
  • Two-Factor Authentication/2FA
  • Seating Chart
  • Acrobat
  • Software
  • Duo
  • Install
  • Office 365
  • SharePoint
  • Audio Video/AV
  • Outlook
  • Hardware
  • Network
  • Printing
  • Email

ITS Knowledge Base Basics

You can access the ITS knowledge base using the link to the left or through the HLS Services Hub by clicking on “Get Answers.”

You can then review the categories for information you may be looking for or you can use the search bar at the top to find specifically what you are looking for.

It is recommended that you log into the HLS Services Hub if you do not immediately find what you are looking for.