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Dear HLS Students,

Microsoft has released an update to Remote Desktop 10 which may produce the following error message when connecting to virtual environments, including VDI Clinics: “Your session ended because an unexpected server authentication certificate was received from the remote PC.” ITS recommends that students avoid updating the Remote Desktop software until Microsoft has resolved this issue.

If you have recently updated Microsoft Remote Desktop 10 on your personal Mac and are unable to access VDI Clinics, please use a computer in your clinic or a student lab computer to access VDI Clinics.

If you have any questions, please visit the ITS Service Desk or submit a request at the Administrative Services Hub.

Thank you,
The ITS Team