News and Announcements for HLS Staff
Harvard VoIP Phone Maintenance – July 27, 2021 from 7pm-12am
Dear HLS Faculty and Staff, Verizon will be conducting Harvard Phone maintenance on Tuesday, July 27th from 7:00PM -12:00AM that will impact Jabber phone service and the online Harvard Phone Portal. **Please note that VoIP phone service and phone settings (call forwarding and single number reach) will not be affected. What do I need to […]
Harvard Phone and Jabber Service Interruptions: 8pm July 13th – 3am July 14th
Dear HLS Faculty and Staff, This notice is concerning a maintenance event that will impact VoIP and Jabber phone service. What is happening? VoIP phone service and Jabber users connected to the Harvard network in Pound Hall and 50 Church St. will lose service for approximately 1 hour and experience periodic outages on Tuesday, July […]
Harvard VoIP Phone Maintenance – April 22, 2021 10:05pm-12:45am
Dear HLS Faculty and Staff, Harvard VoIP platform maintenance is scheduled on Thursday April 22, 2021, from 10:05 PM to 12:45 AM. From 10:05 PM to 10:20 PM, there will be a 5-minute interruption in phone service to and from Jabber and physical desk sets. During the 5-minute interruption: Inbound/outbound calls in progress will drop […]
Harvard VoIP Phone Maintenance – April 15, 2021 10:15-10:45pm
Dear HLS Faculty and Staff, Harvard VoIP platform maintenance is scheduled on Thursday April 15, 2021, from 10:15 PM to 10:45 PM. From 8:00 PM to 8:15 PM, there will be a 5-minute interruption in phone service to and from Jabber and physical desk sets. During the 5-minute interruption: Inbound/outbound calls in progress will drop […]
Critical Jabber Desktop Software Update – April 2021
Cisco recently released a critical update to the Windows and Mac Jabber desktop client. Please upgrade to the newest version of Jabber (14) to patch a security vulnerability as soon as possible. The updated software can be found in the HLS software library. To download the software, login using your HarvardKey credentials. Please note, this update […]
Harvard VoIP Phone Maintenance – March 26, 2021 at 2am
Dear HLS Faculty and Staff, Harvard VoIP platform maintenance is scheduled to occur on Friday, March 26, 2021, from 2:00 AM to 2:15 AM. During this 15-minute maintenance window phone calls in progress that are made from Jabber or VoIP desk sets will drop. Normal phone service will resume following this event. If you have […]
VoIP Phone Maintenance Event: March 12 – March 14, 2021
Dear HLS Faculty and Staff, Harvard Phone maintenance is scheduled to begin on Friday, March 12, 2021 at 10:00 PM and end on Sunday, March 14, 2021 at 5:00 PM. The Harvard Phone platform will be updated to implement the Apple Push Notification Service to maintain updates to Apple devices. Please note the following Harvard […]
Texas Disaster Legal Help Volunteer Sign-Up
Texas Disaster Legal Help provides legal information to disaster survivors but also contains a pro bono portal – Simple Justice -to help mobilize pro bono student and attorney volunteers. This project is a joint effort between Lone Star Legal Aid (LSLA), Legal Aid of NorthWest Texas (LANWT), and Texas RioGrande Legal Aid (TRLA) aimed at improving access to justice for disaster survivors. […]
Lawyers for Civil Rights Volunteer Training on RAFT (Residential Assistance for Families in Transition)
Lawyers for Civil Rights has launched a pro bono initiative to connect Greater Boston residents who need help paying rent or other housing expenses with volunteers who can help complete an application for RAFT (Residential Assistance for Families in Transition). Volunteers can help families at risk of losing their housing during the unfolding public health […]
Jabber Maintenance Events – February 24 and February 25, 2021
Hello, Harvard University IT will be conducting Jabber maintenance events on Wednesday February 24, 2021 from 7:00 pm through 12:00 am, and Thursday February 25, 2021 from 7:00 pm through 12:00 am. During the event Jabber softphone users may need to sign out and sign back into the service to clear the connection. Also, some calls […]
Critical Jabber Desktop Software Update – January 2021
Cisco recently released a critical update to the Windows and Mac Jabber desktop client. Please upgrade to the newest version of Jabber (12.9.3 for PC, 12.9.4 for MAC) to patch a security vulnerability as soon as possible. The updated software can be found in the HLS software library. To download the software, enter your username […]
HLS ME (LDAP) Account Change 10/10/20
On Saturday, October 10, 2020, HLS ITS is moving to a new Identity Management System that will synchronize with HarvardKey. What does this mean for you? Students: From Friday, October 9th at 9am until Saturday, October 10th at 1pm, you will be unable to change your HLS ME (LDAP) password. This is the password that […]
Adobe CC Maintenance 9/25/20 starting at 8pm
Dear Members of the HLS Community, This Friday, September 25, starting at 8:00pm, HUIT will be performing maintenance on your Adobe account. We expect the process will take approximately 4 hours to complete. During this time, you will not be able to access your Adobe Creative Cloud applications. After the upgrade is complete, you will […]
Wellness Bingo Challenge
Wellness Bingo is a 3 Week Challenge to encourage you to take small steps toward healthy activities. Get as many bingos as you can for your team!
Share Your Happy!
Help us spread joy this summer while learning about what makes HLS smile! This month we’ll be collecting pictures of the things that make you happy. We will use your submissions each week to create a collage of our amazing staff community at HLS!
Care@Work Middle School Matters
Phyllis Fagell, a licensed clinical professional counselor, will join us and give advice to parents on how to best support our children right now, help tweens navigate shifting social dynamics, and monitor your child’s social media and online use to prevent fatigue, bad habits, and negative behaviors.
Out of Sight Off-Site Records Storage
This workshop, by the Harvard University Archives, will present the step-by-step process of sending records to off-site storage at the Harvard Depository. We cover everything from how to pack a box to how to complete the deposit paperwork.
Mindful Movement: Yoga for the (Home) Office
As every office worker knows, sitting for long periods can result in stiffness and discomfort. Start you week off right with a mindful meditation and some stretching. The gentle stretches and postures taught in this program are designed to increase flexibility at the joints – thereby improving one’s range of motion – and also aid […]
Volunteer Video Chat | Card Making & Donation Scavenger Hunt!
Help give back to the community by joining our Volunteer Video Chat! Your vote for the activity was so close we decided to do both, so come catch up with colleagues as we decorate cards for our health workers and/or go on a donation scavenger hunt for Cradles to Crayons. We’ll have a spokesperson from […]
New ITS Remote Support Tool on 6/29/2020
Dear Members of the HLS Community, On June 29th, Splashtop SOS will replace Teamviewer as the ITS remote support tool that ITS uses to connect to HLS computers. What is happening? On June 29, 2020, Splashtop SOS will replace Teamviewer11 as the ITS remote support tool. When you call the Service Desk, ITS staff will ask to […]