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Alert COVID-19 Update

Harvard University and Harvard Law School shifted to remote teaching and learning, as of Monday, March 23. For more information and the latest updates, please visit the HLS coronavirus information page.

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Hello –

Please be advised that there are reports of intermittent interruption in VoIP phone service affecting the Harvard University Cambridge Campus.  Phones with this issue are unable to make calls to or receive calls from non-Harvard numbers.  The issue is not impacting Centrex service or on campus VoIP to VoIP calling.

The Harvard Phone team is working with the vendor to determine the cause.

Thank you,
ITS