Dear HLS Faculty and Staff,
Harvard VoIP platform maintenance is scheduled to occur on Friday, March 26, 2021, from 2:00 AM to 2:15 AM. During this 15-minute maintenance window phone calls in progress that are made from Jabber or VoIP desk sets will drop. Normal phone service will resume following this event.
If you have any questions or problems with your phone service after this maintenance event, please contact the HLS ITS Service Desk at 617-495-0722 or via the Administrative Services Hub.