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Dear HLS Faculty and Staff,

Verizon will be performing VoIP phone maintenance that will impact phone service.  The maintenance is scheduled to start on Friday, November 5, 2021, at 10:00 pm and last until 2:00 am Saturday, November 6, 2021.  Beginning at 11:00 pm, calls in progress will be interrupted.  Calls may be impacted for up to 30 seconds over a 30-minute period.  The interruptions are expected to be completed by 11:30 pm.  Please plan accordingly.

If you continue to have issues with your HLS phone number after the maintenance has ended, please reach out to the HLS ITS Service Desk at 617-495-0722 or via the HLS Services Hub.

Thank you,