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Hello,

Beginning at 11:59PM Thursday, April 19th through 7:00AM Monday, April 23rd, Verizon will be performing maintenance on the VoIP system.  Please see the following details concerning Harvard Phone VoIP service availability during the maintenance window:

  • Voice, voicemail (message storage, retrieval and deletion) and Jabber services will be available during the maintenance window.
  • Users will be unable to make changes to voicemail features (including their PIN) via the Harvard Phone Portal.  Please note that changes made by dialing directly into the voicemail system during the maintenance period will be lost when the maintenance is completed.

If you have questions or concerns, please contact the HLS ITS Service Desk.

Thank you,
ITS