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Alert COVID-19 Update

Harvard University and Harvard Law School will shift to remote teaching and learning beginning Monday, March 23. For more information and the latest updates, please visit the HLS coronavirus information page.


Please be advised that the Harvard Phone VoIP platform is experiencing an interruption in service that started at approximately 9:53 am when many phones went into an unregistered state.  Phones have re-registered and should be operable again.  HUIT is in contact with Verizon and Cisco as they assess the situation. This was not a planned outage, but likely linked to their efforts to restore the primary data center systems.

If your phone has not re-registered, please contact the HLS ITS Service Desk at 617-495-0722 or

We are very sorry for the interruption.  HLS ITS will provide updates as we have them.

Thank you,