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Sheila Heen & Debbie Goldstein, Responding to Feedback You Disagree With, Harv. Bus. Rev., Apr. 14, 2017.
Categories:
Disciplinary Perspectives & Law
Type: Article
Abstract
Maybe it’s your performance review. Or (unsolicited) advice from a colleague. Whatever it was, it was wrong. Getting feedback that seems just plain wrong can be isolating, painful, and maddening. What should you do when this happens to you? Don’t decide whether or not you agree with the feedback right away. This isn’t easy. But you need to give yourself time to understand the feedback before you accept or reject it. Ask the feedback-giver clarifying questions such as What specifically are you suggesting I do differently? And to get a clearer idea of what you might be missing, check your blind spots by asking a friend to share their perspective.
Sheila Heen & Douglas Stone, Find the Coaching in Criticism, Harv. Bus. Rev., Jan.-Feb. 2014.
Categories:
Corporate Law & Securities
Sub-Categories:
Business Organizations
Type: Article
Sheila Heen, Walking Alongside Our Clients on Their Journey through Conflict, 26 Negot. J. 85 (2010).
Categories:
Civil Practice & Procedure
Sub-Categories:
Negotiation & Alternative Dispute Resolution
Type: Article
Sheila Heen, Defining Gender Differences: Is the Proof in the Process, 12 Negot. J. 9 (1996).
Categories:
Civil Practice & Procedure
,
Disciplinary Perspectives & Law
Sub-Categories:
Negotiation & Alternative Dispute Resolution
Type: Article