At its best, facilitated dialogue can bring us closer together. It can enable mutual understanding and connection across differences, strengthen the social fabric of communities, and promote thoughtful engagement around matters of public concern, helping us to expand the way we view the world and each other. At its worst, facilitated dialogue can push us farther apart, leaving people feeling unheard, marginalized, or misunderstood; entrenching preexisting power imbalances; flattening nuance; and relying on the emotional labor of some to educate others. In this talk, we will explore what makes the difference.
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