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Organizing, Budgeting, and Implementing Wraparound Services for People in Quarantine and Isolation

February 23 @ 12:00 pm - 1:15 pm

People who have been exposed to SARS-CoV-2, the virus that causes COVID-19 disease, or have become infected with it, need to quarantine or isolate from others so that they don’t spread the disease to others. However, staying away from others for weeks at a time is difficult for many people.  This seminar will address how US state and local public health leaders can better organize wraparound services so people can successfully complete periods of isolation or quarantine. Specifically it will cover the types of services typically needed, how to organize support programs, how to budget for them and the costs of inaction. The seminar will be co-hosted by the Berkman Klein Center for Internet & Society at Harvard UniversityHarvard Medical School’s Program in Global Public Policy and Social Change, and the Belfer Center for Science and International Affairs at the Harvard Kennedy School of Government.

The seminar will address:

  • How quarantine and isolation practices can help stem the COVID crisis
  • What services people need in order to successfully complete periods of quarantine and isolation
  • How providing services to people in quarantine and isolation can address inequities in COVID response
  • What types of quarantine and isolation support programs already exist and what we have learned from them
  • Estimating the costs of wraparound quarantine and isolation services programs versus the costs of inaction.

This event will be recorded and captioned.


Margaret Bourdeaux, MD, MPH, is the Research Director of the Program in Global Public Policy and Social Change at Harvard Medical School and Co-Lead of the Berkman Klein Center’s Digital Pandemic Response Policy Practice at Harvard University, and Research Director for the Security and Global Health Project at the Belfer Center for Science and International Affairs at the Harvard Kennedy School of Government. Dr. Bourdeaux is a faculty member at Brigham and Women’s Hospital Division of Global Health Equity and Harvard Medical School. Dr. Bourdeaux earned her B.A. at Harvard University and her M.D. from Yale Medical School, completed her combined residency in Internal Medicine and Pediatrics at Brigham and Women’s Hospital in Boston, MA, and completed her MPH at Harvard School of Public Health.

Professor Linda J. Bilmes is the Daniel Patrick Moynihan Senior Lecturer in Public Policy at the Harvard Kennedy School of Government, former Assistant Secretary and Chief Financial Officer of the U.S. Department of Commerce under President Bill Clinton, and the United States member of the United Nations Committee of Experts on Public Administration (CEPA). Professor Bilmes is vice-chair of Economists for Peace and Security, a member of the Council on Foreign Relations, and a Fellow of the National Academy of Public Administration. She holds a BA and MBA from Harvard University and a D.Phil from the University of Oxford.

Amanda K. Johnson, MD, MBA, serves in New York City’s Test & Trace Corps as the Director of the Take Care Pillar, which empowers people with the tools to effectively isolate or quarantine in order to stop the spread of COVID-19.  She is also Assistant Vice President for Care Models in the Office of Ambulatory Care at New York City Health + Hospitals.  In this role, she leads a team to deliver innovative programs that serve people exposed to the criminal justice system, experiencing homelessness, or facing other structural barriers that impede access to health care.  She was interim Chief Medical Officer for Gotham, Sydenham Health Center during the height of the COVID-19 pandemic in our city.  She continues to practice primary care at Gotham, Sydenham Health Center, where she offers integrated primary care and treatment for substance use disorders.  Prior to joining New York City Health + Hospitals, she served as the internal medicine Chief Resident for Quality Improvement and Patient Safety at UCSF.  She completed her residency in internal medicine at UCSF’s primary care program based at San Francisco General Hospital.  She received her medical degree from Harvard Medical School and her MBA from Harvard Business School.  She graduated Phi Beta Kappa from Stanford University with a major in Human Biology and Spanish and a minor in African & African-American Studies.

Jennie Wei, MD, MPH,  was born and raised in Skokie, Illinois, and has worked with the Indian Health Service at Gallup Indian Medical Center in Gallup, NM since August 2012.  She works half of her clinical time on the inpatient side/ICU and half in the outpatient/primary care clinics, which include a transgender clinic.  She received her undergraduate, masters in public health and medical school degrees at Harvard.  She completed Internal Medicine residency at UCSF in the San Francisco General Primary Care Track, and spent an additional year at San Francisco General Hospital as a Chief Resident.  She is Board Certified in Addiction Medicine and leader of a community-wide Alcohol Task Force in Gallup. She is an Assistant Clinical Professor at UCSF.

Dr. Mia Lozada, MD, was raised in Honolulu, Hawaii and has worked at Gallup Indian Medical Center (Indian Health Service) in New Mexico as a General Internist (a mix of primary care and hospital/ICU medicine) since August 2012.  She leads the Internal Medicine Department’s Quality/Performance Improvement initiatives, spearheads the Readmissions Task Force and started the first Schwartz Center Rounds site in New Mexico at GIMC for staff well-being.  She is Board Certified in Addiction Medicine and coordinates the Medication Assisted Treatment (MAT) prescriber group at GIMC.  She attended the University of Chicago–Pritzker School of Medicine, completed Internal Medicine residency at UCSF in the primary care track based at San Francisco General Hospital, and also spent her Chief Resident year at SFGH.  She is an Assistant Clinical Professor at UCSF.

Jessica Kaushal is a graduate student pursuing a joint MPA/MBA at the Harvard Kennedy School of Government and the Stanford Graduate School of Business, where she has focused on public administration and state/local policy issues. She has worked previously for the Urban Institute (a domestic policy think tank), McKinsey & Company, the Boston City Council, and for a Democratic gubernatorial campaign in Texas. Jessica earned her BA at Pomona College in Philosophy, Politics, and Economics.

Learn more about the Berkman Klein Center’s Digital Pandemic Response Policy Practice.


February 23
12:00 pm - 1:15 pm
Research Programs Events
Berkman Klein Center for Internet and Society


Megan O’Neil